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Terms of Service
This company is a small business according to §19 USTGB


The following general terms and conditions (GTC) apply to all contracts, deliveries and other services. Differing rules of the contractor, we hereby expressly oppose.

1) All ancillary agreements require our written confirmation. We are entitled at any time to change or supplement these GTC including all possible attachments with a reasonable period of notice.

Orders received beforehand will be processed according to the valid General Terms and Conditions.

2) The colors of our products vary from screen to screen depending on your own settings. What is shown here corresponds to reality. Since my products are one-offs, I reserve the right to use minor changes such as a different button pattern, a similar lace or cord or  tone-in-tone fabric pattern for repeat orders .

contract conclusion

Our offers are non-binding and are subject to stock levels. With the order, the buyer makes a binding declaration that he wants to purchase the item (contract offer).

1) We are entitled to accept this contract offer in whole or in part within the delivery periods specified by us by delivering the goods, separate order confirmation or in any other suitable manner. the purchase contract is concluded with our express or implied declaration of acceptance, insofar as our declaration of acceptance is sufficient. We are under no circumstances obliged to accept orders.

2) In the event of contradictions

Our declaration takes precedence between the order and the order confirmation, unless the deviation is to be evaluated as a new contract offer.

3) Obvious mistakes, typographical, printing or calculation errors, which we make when presenting an offer or in the context of an order confirmation, are not binding for us.

Right of withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason.

The cancellation period is 14 days from the day on which you or a third party designated by you, who is not the carrier, have taken possession of the goods. 

To exercise your right of withdrawal, you must inform us 

Taschen-Atelier Sonja Zipperer  /  Sonja Zipperer  /  Kaiserblickstraße 2_cc781905-5cde-3194- bb3b-136bad5cf58d_ /  6322 Kirchbichl  / 

by means of a clear statement (e.g. a letter sent by post or an e-mail) of your decision to withdraw from this contract.

Consequences of revocation

If you revoke this contract, we have to reimburse you for all payments that we have received from you, including delivery costs, immediately and at the latest within fourteen days from the day on which we received notification of your revocation of this contract (with the exception of additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us).

For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment.

We may refuse repayment until we have received the goods back or until we have provided proof that you have returned the goods, whichever is the earliest.

You must return or hand over the goods to us immediately and in any case no later than 14 days from the day on which you inform us of the cancellation of this contract. The deadline is met if you send back the goods before the period of 14 days has expired.

You bear the direct costs of returning the goods.

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Excluded from the return are goods that were made to customer specifications or are clearly tailored to the personal needs of the customer.

Sample withdrawal form:

If you want to revoke the contract, please use the template below and send it back to:

Taschen-Atelier Sonja Zipperer  /  Sonja Zipperer  /  Kaiserblickstraße 2  /  6322 Kirchbichl  / 

I/we hereby revoke the contract concluded by me/us for the purchase of the following goods:

(name of goods, order number and price, date of order)

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